People, mindsets and paradigm change! By, Dr. Arul Aruleswaran

Every business organization establishes itself with investments from shareholders and through the products and services that it offers; it develops stakeholders and acquires customers. The aim is ultimately to nurture the business into a successful venture that produces results. Results that translate into value from the point of return of invested capital to economic profit and book to market value.

Enabling enterprise performance! By, Dr. Arul Aruleswaran

Speed, customer satisfaction and lower cost through operations excellence are the essential factors for organizations that deliver products and services, with the aim to achieve and sustain superior shareholder returns in businesses.

Recognizing and eliminating waste and improving process performance!
Picture a several packs of loan applications forms entering the consumer loans department of a commercial bank. Then, imagine the trail it goes through – every step passing through a few officers’ desks, floors it goes up or down the elevator to the relevant department for approval and finally to the front office before it is handed over to the client or a potential one. This at time astonishingly, could be a few kilometers when physically traced through the value stream. And yes, it’s hard to believe!